Our clients can access support 24 hours a day and we are open to emergency referrals when we have capacity
Registered customers can access our on call faciliities
Mon - Fri 9:00 am - 5:00 pm
Our aim is very simple: for all young people to be safe, supported and successful in their transition from care, to supported accommodation and beyond into independence.
Young people will feel safe and have their needs met. We will guide them to help themselves to keep safe and be available 24 hours a day in the case of an emergency. We will contribute to plans, share the required information and respond to any signs of abuse sensitively and appropriately.
Young people are encouraged to participate and influence the support which they receive in line with their wishes and feelings so that it is individual. Support is continuously reviewed and adapted to the evolving needs of young people. We will collaborate with partner agencies so that our multi-agency support package is effective and well communicated.
We strive for success in our transitions by working with young people to build their resilience and independent living skills while accessing education, training or employment. We work with agencies to create effective transition plans and outreach support can be continued beyond 18 where needed.
Providing safe, stable and supportive accommodation ensuring better outcomes for vulnerable people, promoting equality, managing crises, supporting rehabilitation and nurturing people’s independence.
Working closely with young people, carers, their families and agencies, we provide outreach support to young people and adults to support transitions and to develop or maintain independence in a person centred way.
Registered Office: Bourne Business Centre, Bourne House, Milbourne Street, Carlisle, CA2 5XF
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